When should the CHICAGO be updated?
When the counterfeit detector should be updated ?
There are two different situation where the Countermatic NEW CHICAGO should be updated:
1. When a new Euro or Sterling note will be issued by the Europen Central Bank or The Bank of England. The new note could be an existing note or a new denomination.
2. If the CHICAGO won`t be able to detect a new fake note
The CHICAGO has pass the ECB test as 100 % secure detecting fake notes.
How Can the CHICAGO be updated ?
The updatable cable which is supply with the unit should be keept.
The customer should address to Countermatic letting us know the serial and invoice number. Countermatic will email the customer the new software to be download into the unit.
Only original Countermatic CHICAGO will be updated.
Related news
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The Society of Saint Vincent de Paul of Ireland has trusted Countermatic to equip their buildings with our coin sorter and thermal printers. Both the counterfeit note detector and the thermal printer are installed in the vending machines in their charity buildings.
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Maintenance and cleaning of the CHICAGO'S Detector
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The circulation of fake banknote is illegal so that type of bills doens't have any value on the market. According to the law, a false banknote have to be delivered on a bank or to the policeman. On the other hand, there are companies that don't follow right the law because if they did it, they would lose money.